Clinical Secretary - Hamilton, United Kingdom - NHS Scotland

NHS Scotland

Verified Company

Hamilton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has become available for a Clinical Secretary - Specialist Children's Health Services Unit, based within Udston Hospital (Waiting List Team), Hamilton.

Job Purpose

To provide a full administrative support to all levels of clinical staff within the Neurodevelopmental Service within Specialist Children's Health Services, ensuring the needs of the department are met.

Provide effective communication links, both verbally and in written format, with all staff and patients, at all times maintaining patient confidentiality.

Provide a high quality administrative service to the Waiting List Team within SCHSU to ensure efficiency in patient care.
Respond to telephone and face to face enquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery.
Responsible for managing Neurodevelopmental (and other relating SCHSU service where appropriate) waiting lists, ensuring that the patient management system information is accurate and up to date to ensure waiting time targets are achieved.
Arranging appointments for the appropriate neurodevelopmental session and arranging transport to facilitate the patient journey, if necessary.
Manage neurodevelopmental sessions to ensure effective time management.
Ensure neurodevelopmental sessions and appointment process is completed on Patient Management System.
Create patient records from referrals received from all departments within the hospital, ensuring information is accurate and up to date
Input, extract, collate and summarise data to enable preparation of standard verbal, written and statistical reports and returns.
Manage external and internal mail responding as appropriate and directing/prioritising to assist in the efficiency of the service delivery.
Responsible for stationary stock control, including ordering, to ensure adequate resources are available.
Comply with Data Protection Act 199
Comply with Health and Safety Policies to ensure a safe working environment.

Knowledge, Training and/or Experience Required to do the Job

SVQ level 2 qualification (or equivalent experience) plus at least 2 years experience in healthcare administration or at least 3 years experience in a secretarial role
Understanding of medical terminology
Evidence of effective team working and dealing with change
Evidence of strong communication skills with patients, clinicians and colleagues.
Excellent organisational skills
Evidence of strong competence with relevant IT systems
Audio typing skills

'In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.

Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children's setting/secure unit.'

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence

NHS Lanarkshire Recruitment Website
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