Administrator Bank - Sutton Coldfield, United Kingdom - Care UK Residential Care Services

Care UK Residential Care Services

Verified Company

Sutton Coldfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary:

To manage the administrative procedures within the home alongside the Home Manager and to provide reception cover, promoting the unit and company to potential customers, appropriate authorities and colleagues in a pleasant, caring and professional manner.

Responsible To Home Manager

Key Responsibilities:

Administration

To receive all residents/visitors to the unit in a pleasant efficient manner. Ensuring that the Visitors Book is completed and the appropriate person is notified of their arrival.
To ensure that the reception area creates a positive first class impression, that it is tidy, welcoming and clean with up to date information available.
To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times regarding staff and residents.
Liaise and build relationships with relatives, residents, professional service providers and other visitors.
Comfort relatives at times of distress ensuring that they receive privacy and empathy.
Undertake the position of appointee for residents without a living next of kin or any other person willing to accept the responsibility.
To perform secretarial/clerical duties as required by the Unit Manager
To ensure all correspondence received is date stamped and receives prompt attention.
To ensure that the Unit's filing system is maintained accurately and promptly.
To ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service.
To provide administrative and clerical support and other support as may be requested from time to time by the Unit Manager and other Senior Personnel.

Financial

Undertake purchase ledger responsibilities including ordering, reconciliation of delivery notes and payment of invoices.
Undertake sales ledger responsibilities including:
Nursing/Personal Care is in place in a timely manner
Manage petty cash, resident's monies and staff lunch monies.
Deposit/cash monies as required at the designated bank.
Undertake credit control chasing debts and late payments.
Where necessary in accordance with Company Guidelines ensure that private resident's billing accounts are accurate and uptodate.
To provide all information that may be required by the Head Office Finance Department, in particular all information required for the production of monthly accounts.

Maintain training records for both mandatory and regulatory requirements.
Undertake checks on PIN numbers, Visa expiry dates and CRB checks on the required renewal dates.
Order uniforms and badges where they are in use.
Advise employees on HR policy or where to find information.
Understand the benefits associated with working with Care UK and be able to explain them to new members of the team.
Ensure that all new members of the team complete their induction.
Ensure that all end of probation interviews are carried out, paperwork is completed and records update.
To accurately record and update information on personnel record files.

Recruitment

Ensure that all preemployment checks are undertaken and that all prospective employees are fit to work in accordance with CQC regulations and Company policy

Payroll

To effectively manage all people data using the company's business systems.

Skills & Experience

Administration
Using an HR or payroll system
Recruitment and selection
Experience of working in a nursing and residential care environment in an administrative capacity

Qualifications

GCSEs (or equivalent) including English and Maths

Bishops Manor (part of the Care UK family) sits in a quiet residential area of Sutton Coldfield. Our home delivers luxury in every area, from our cinema room to our spacious landscaped garden. We have something for everybody and provide high-quality care and real quality of life. We provide nursing, dementia and residential care. Bishops Manor would love to welcome you to the team to show you what a career at Care UK has to offer