Gp Service Coordinator - London, United Kingdom - Netbox Recruitment
Description
GP service coordinator / Medical secretary - immediate start
Location:
Private hospital Wimbledon
Reporting to:
Patient Services Manager
£18.00 per hour - weekly pay
To lead the GP Suite at Parkside Hospital Private Hospital in providing an efficient, safe and effective reception, appointment and enquiry service while promoting a positive image of my clients private Hospital.
KEY ACCOUNTABILITIES
- To supervise and monitor clinic management, patient bookings, financial processes and invoicing with a focus on accuracy, excellent customer service and soft sales
- To supervise and monitor clinic management, patient bookings, financial processes and invoicing with a focus on accuracy, excellent customer service and soft sales
- To schedule, supervise and train all reception team members to be competent while monitoring inhouse training
- Type referral letters and health screen reports
- Support Team Meetings and participate in the Patient Services Huddle.
- To supervise, monitor and record GP rotas confirming adequate cover for the hospital daily taking into account periods of sick and annual leave. Consideration to be given to flexing service levels through peaks and troughs of the service.
- To act as a point of contact for those GP's and Consultants working within the suite. To liaise with Consultants/ GP's to ensure efficient clinic management.
- To ensure compliance with standards for data collection, hospital policies, credit card capture, update of patient information, insurance data and correct invoice details.
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