Coordinator Family Wellbeing Service - Birmingham, United Kingdom - Midland Mencap
Description
Job Description and Person SpecificationJOB TITLE:
Coordinator for Family Wellbeing Service
EMPLOYMENT STATUS:
Permanent
RESPONSIBLE TO:
Operations Manager for Adult Community Services
SALARY:
£26,101
HOURS:37 hours per week
WHERE:
Weoley Castle Community Centre with outreach across Birmingham.
CRITERIA EVIDENCE
Knowledge/ Essential
Experience and *Must have administrative skills and be able to:
Skills:
- Operate office equipment and procedures.
- Word Process and use general ICT skills.
- Demonstrate good written skills and experience in producing coherent written materials.
- Must be able to demonstrate understanding of working with diverse and hard to reach communities.
- Must have organising skills and be able to:
- Plan, prioritise and allocate work.
- Facilitate discussion at meetings.
- Must be able to demonstrate capacity to deal with a Form and range of people in local communities and across levels Interview. of public services and to work with discretion, integrity and with complete confidentiality.
- Must be able to work in dynamic and changing circumstances.
- Must be able to get on with people and work independently as well as in a team.
- Be able to demonstrate knowledge and understanding of the issues faced by learning disabled people and their families and carers.
People & Essential
Contacts *Ability to act diplomatically, to use written and verbal
Application communication skills to explain complex matters to
Form and citizens and to highlight their issues to managers and Interview. staff from other agencies.
Job Description and Person Specification
- Ability to work reliably and responsibly as a member of a team with internal and external colleagues to achieve service outcomes.
Accountability Essential
& Resources
Evaluating performance against quality standards.
- Monitoring the services and working towards achieving
Form and
Interview.
- Ensuring activities are meeting outcomes and measures outlined in services COGA's.
- Ensuring records are up to date and accurate.
Job Impact
Determination to seek to improve quality performance.
- Ability to deliver services to individuals form diverse and hard to reach communities.
Form and
- Ability to demonstrate values in line with organisational Interview.
- Willingness to visit families and carers in their own homes and other community locations.
Creativity &
Ability to provide consistent information and statistics to
Innovation support the Operations Manager, writing reports as necessary.
- Ability to speak in public to small groups, make presentations at events and display information effectively.
Form and
- Ability to plan, organise and manage activities in a logical Interview. and consistent manner, using appropriate information systems and tools e.g. work schedules and charts.
- Ability to monitor and evaluate performance.
Independence
Ability to work with minimum supervision using initiative,
& Judgement multi-tasking, thinking on your feet and responding to urgent situations
- Ability to identify problems, analyse the relevant factors and through the use of appropriate information, suggest effective solutions.
- Ability to accept responsibility for meeting service users needs, demonstrating flexibility and pride in delivering work of the highest quality, working to deadlines and under pressure.
Other
Supervising volunteers and helping to identify new roles Application
Attributes to enhance the activities of the services and widen its Form and reach. Interview.
Legislation
Equal Opportunities
- Health & Safety Application
- Learning Disability Legislation and Strategy Interview.
- Carers Legislation and Strategy
Other All Staff employed by Midland Mencap will:
Requirements:
- Recognise their duty of care to all citizens and the public.
- Agree with the orgainsation's values and ensure that they are complied with at all times.
- Demonstrate understanding and belief in Midland Form and
- Have an enhanced level clearance from CRB.
- Be available for occasional evening/weekend work
Who We Look for?
Are you a
warm,
personable, and highly
motivated individual who can empower and drive a team?
Do you have
passion for what you do, are a strong
communicator, leader and have good
problem-solving skills?
The coordinator will work alongside an experienced and established team across the West Midlands.
We place a high value upon
integrity,
ethical standards, and a commitment to
excellence.
If you have experience leading and managing a team and experience working with families with children and young people, or adults with disabilities, th
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