Coordinator Family Wellbeing Service - Birmingham, United Kingdom - Midland Mencap

Tom O´Connor

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Tom O´Connor

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Description
Job Description and Person Specification


JOB TITLE:
Coordinator for Family Wellbeing Service


EMPLOYMENT STATUS:
Permanent


RESPONSIBLE TO:
Operations Manager for Adult Community Services


SALARY:
£26,101


HOURS:37 hours per week


WHERE:
Weoley Castle Community Centre with outreach across Birmingham.


CRITERIA EVIDENCE

Knowledge/ Essential

Experience and *Must have administrative skills and be able to:


Skills:


  • Operate office equipment and procedures.
  • Word Process and use general ICT skills.
  • Demonstrate good written skills and experience in producing coherent written materials.
  • Must be able to demonstrate understanding of working with diverse and hard to reach communities.
  • Must have organising skills and be able to:
  • Plan, prioritise and allocate work.
  • Facilitate discussion at meetings.
Application

  • Must be able to demonstrate capacity to deal with a Form and range of people in local communities and across levels Interview. of public services and to work with discretion, integrity and with complete confidentiality.
  • Must be able to work in dynamic and changing circumstances.
  • Must be able to get on with people and work independently as well as in a team.
  • Be able to demonstrate knowledge and understanding of the issues faced by learning disabled people and their families and carers.

People & Essential

Contacts *Ability to act diplomatically, to use written and verbal
Application communication skills to explain complex matters to
Form and citizens and to highlight their issues to managers and Interview. staff from other agencies.

Job Description and Person Specification

  • Ability to work reliably and responsibly as a member of a team with internal and external colleagues to achieve service outcomes.

Accountability Essential

& Resources
Evaluating performance against quality standards.

  • Monitoring the services and working towards achieving
Application agreed outcomes.
Form and
Interview.

  • Ensuring activities are meeting outcomes and measures outlined in services COGA's.
  • Ensuring records are up to date and accurate.

Job Impact
Determination to seek to improve quality performance.

  • Ability to deliver services to individuals form diverse and hard to reach communities.
Application

Form and

  • Ability to demonstrate values in line with organisational Interview.
Mission Statement

  • Willingness to visit families and carers in their own homes and other community locations.

Creativity &
Ability to provide consistent information and statistics to

Innovation support the Operations Manager, writing reports as necessary.

  • Ability to speak in public to small groups, make presentations at events and display information effectively.
Application
Form and

  • Ability to plan, organise and manage activities in a logical Interview. and consistent manner, using appropriate information systems and tools e.g. work schedules and charts.
  • Ability to monitor and evaluate performance.

Independence
Ability to work with minimum supervision using initiative,

& Judgement multi-tasking, thinking on your feet and responding to urgent situations

  • Ability to identify problems, analyse the relevant factors and through the use of appropriate information, suggest effective solutions.
Job Description and Person Specification

  • Ability to accept responsibility for meeting service users needs, demonstrating flexibility and pride in delivering work of the highest quality, working to deadlines and under pressure.

Other
Supervising volunteers and helping to identify new roles Application

Attributes to enhance the activities of the services and widen its Form and reach. Interview.


Legislation
Equal Opportunities

  • Health & Safety Application
Form and

  • Learning Disability Legislation and Strategy Interview.
  • Carers Legislation and Strategy

Other All Staff employed by Midland Mencap will:


Requirements:


  • Recognise their duty of care to all citizens and the public.
  • Agree with the orgainsation's values and ensure that they are complied with at all times.
Application

  • Demonstrate understanding and belief in Midland Form and
Mencap's values. Interview.

  • Have an enhanced level clearance from CRB.
  • Be available for occasional evening/weekend work
Job Description and Person Specification


Who We Look for?
Are you a
warm,
personable, and highly
motivated individual who can empower and drive a team?

Do you have
passion for what you do, are a strong
communicator, leader and have good
problem-solving skills?

The coordinator will work alongside an experienced and established team across the West Midlands.

We place a high value upon
integrity,
ethical standards, and a commitment to
excellence.

If you have experience leading and managing a team and experience working with families with children and young people, or adults with disabilities, th

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