Customer Service Administrator - Cannock, United Kingdom - Wolverhampton Commercial

Wolverhampton Commercial
Wolverhampton Commercial
Verified Company
Cannock, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Are you an experienced customer service administrator? Do you have a passion in building strong, working relationships? Your next opportunity starts here
A permanent opportunity has arisen for a Customer Service Administrator to join my client in the Cannock area. You will be joining a thriving business that has excelled in recent years. As a Customer Service Administrator, you will be responsible for buildingand developing relationships with their franchises and customers.


Duties and responsibilities:


  • Deliver a resolution to customers and national account queries
  • Manage orders through the internal portal and produce all necessary documentation for shipments and deliveries
  • Gather quantitative and qualitative feedback on products and services
  • Responsible for building and developing relationships with their franchises and customers

Skills and experience:


  • A minimum of two year's experience in an office based, customer service role
  • Business to business customer experience is an advantage
  • Excellent IT skills including working knowledge of Microsoft packages including Excel

Benefits and perks:


  • Life assurance
  • Contribution towards eye tests
  • Private medical insurance (after successful probationary period)
  • Staff purchases (after successful probationary period)
  • Critical illness cover (after successful probationary period)
  • Holiday purchase scheme (after 1st year)
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