Customer Service Advisor - Littlehampton, United Kingdom - Page Personnel - UK

Page Personnel - UK

Verified Company

Littlehampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Office Based

33 days holiday

About Our Client:

An established company in the Littlehampton area are looking for a customer service advisor to join their growing team.

Key Responsibilities for a Customer Service Advisor

Place outbound calls
Update client cutting templates as needed
Track missing parcels as needed, and manage returns / collections
Log complaints as received
Offer support and advice to fellow team members
Work towards objectives to achieve set department KPI's

The Successful Applicant:

The Successful Customer Service advisor will:

Excellent customer service skills
Excellent telephone manner
Selfmotivated with the determination to succeed
Previous experience of working in highvolume customer experience environment.
Previous telephone experience desirable
Computer literate with a working knowledge of MS Word, Excel, PowerPoint, and Outlook.

What's on Offer:

Whats on offer