Flooring Consultant Part Time - Cheadle, United Kingdom - The Floor Room
Description
Job IntroductionWho are we?
You may not have heard about us before, but that's ok, because you could be a click away from joining us on a very exciting journey.
The Floor Room is a brand new and exciting brand, created to make the process of buying flooring as enjoyable and inspirational as possible.
We have teamed with John Lewis and have 34 new design led flooring concessions as well as a flagship store on Tottenham Court Road in central London.
It is a space to encourage creativity and fun, whilst placing our customers aspirations at the centre of the experience, allowing their creative ideas to become a reality.
We provide a customer experience like no other, creating a truly immersive and exciting way to shop for all your flooring needs.
Not only do we offer fantastic career opportunities we also enjoy imparting our knowledge so you can be truly successful in your role.
In joining the floor room family, you will join a well-connected and collaborative team who will be inspired to work hard whilst having fun This will be a progressive and entrepreneurial environment where you feel empowered to be your authentic self.
Authentic, credible and yourself peppered with some amazing experience,
- Previous retail customer service experience in a similar role, with a strong emphasis/focus on providing an excellent customer experience preferably in a design led environment
- Demonstrable experience/interest in interior design/têxtiles, home trends and styles would be advantageous
- A track record of delivering strong commercial results individually
- Experience of working to sales targets and KPI's
- Computer literate with a good working knowledge of MS package
As a Flooring Consultant, you will drive sales and profitability through the delivery of an inspired end to end customer experience.
Key responsibilities:
- Be devoted to exceeding customer expectations from a customer service and hospitality perspective, whether in store, online or via other communication channels.
- Provide advice and information on our products and services and work closely with your colleagues to convert customer enquiries into sales using the prescribed sales journey.
- Play your part in ensuring the store is impeccably presented both front and back of house and that product samples are impeccably presented.
- Adapt your approach to offer a bespoke service ensuring all customers feel welcome, comfortable, and inspired.
- Develop a detailed understanding of the customer's project, taste, and preferences
- Use your expertise and influence, including your design capabilities, to demonstrate and explain options inline with the customer's needs
Benefits:
Why work for us? This is an exciting opportunity to play a crucial part in contributing to the ongoing success and continued growth of the floor room brand.
- 22 days holiday plus bank holidays
- Opportunities to learn and grow with
the floor room - 25% staff discount with us, and a group discount across Nestware Companies
- Competitive salary with a generous bonus scheme, and uncapped commission
- Access to discounts at more than 700 high street retailers
- Mental, physical and financial support (Retail Trust)
- Cycle 2 work scheme
- Digital GP service
- Pension scheme
- Life assurance
- Plus, many more benefits like Give as you earn and Heath cash plan
Who are we?
You may not have heard about us before, but that's ok, because you could be a click away from joining us on a very exciting journey.
The Floor Room is a brand new and exciting brand, created to make the process of buying flooring as enjoyable and inspirational as possible.
We have teamed with John Lewis and have 34 new design led flooring concessions as well as a flagship store on Tottenham Court Road in central London.
It is a space to encourage creativity and fun, whilst placing our customers aspirations at the centre of the experience, allowing their creative ideas to become a reality.
We provide a customer experience like no other, creating a truly immersive and exciting way to shop for all your flooring needs.
Not only do we offer fantastic career opportunities we also enjoy imparting our knowledge so you can be truly successful in your role.
In joining the floor room family, you will join a well-connected and collaborative team who will be inspired to work hard whilst having fun This will be a progressive and entrepreneurial environment where you feel empowered to be your authentic self.
Authentic, credible and yourself peppe
More jobs from The Floor Room
-
Part Time Flooring Consultant
Leicester, United Kingdom - 1 week ago
-
Senior Sales Consultant
London, United Kingdom - 3 days ago
-
Retail Sales Advisor
London, United Kingdom - 3 days ago
-
Senior Flooring Consultant
London, United Kingdom - 1 week ago
-
Part Time
Chelmsford, United Kingdom - 2 weeks ago
-
Customer Experience Consultant
Purfleet, United Kingdom - 3 weeks ago