Cookery School Teaching Assistant - London, United Kingdom - ProCook

ProCook
ProCook
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Purpose of job
Have a passion for food, Providing practical support to the Chef Tutor and customers. Ensuring that exceptional in-person and online experiences is delivered.

Hosts to our guests throughout their experience, responsible for ensuring the school is well presented, and that there is a warm, welcoming atmosphere.


Key Responsibilities:


  • Ensuring that customers receive excellent service and enjoy their experience in the cookery school.
  • Ensuring customer satisfaction in each class is achieved. Should have a handson approach.
  • Assisting and supporting chefs in classand eventually teaching and running classes.
  • Guiding customers in the class.
  • Able to work autonomously and take responsibility for work.
  • Highly organised, competent with forwardplanning.
  • Recipe testing.
  • Adhere to quality, hygiene, and cleanliness standards.
  • Staying up to date with culinary trends and kitchen processes.
  • Overseeing the maintenance of kitchen equipment and communicate repairs when needed.
  • Maintain high cleanliness standards and adhere to food hygiene standards.
  • Support the Assistants in prep and cleardown of classes. Have all the ingredients and equipment ready then help with clean down at the end of classes.
  • Good understanding of kitchen operation and the experience and knowledge of a wide range of cuisines, sweet and savory baking, and various cooking techniques.
  • Attend corporate and cookery school events, ensuring that the cookery school is well represented.
  • Support with stock control, check delivery and inventory.
  • Knowledge of suppliers and ensuring that they supply quality goods at affordable price.
  • Participate in relevant training and keep up to date on the performance of the Cookery school.
  • Feeding back ideas and opinions to improve and enhance the Cookery school.
  • Drives a high customer service culture in the cookery school to exceed customer expectations.
  • Ensures security of company cash, stock, equipment, and premises.
  • Follows company policies on health & safety and takes responsibility for a safe workplace.
  • Carries out tasks as directed by the Manager or other head office personnel within the timeframe required.
  • Repots directly to the Cookery school Manager.
  • Actively seeks to upsell products used in classes and stays up to date with current promotions.

Skills / attributes required:


  • Customer focused
  • Knowledge of the Food Hygiene standards and practices
  • Able to lead a team by example
  • Team player, motivate and inspire
  • Clear effective communicator and can lead a cooking class
  • Organized and able to plan
  • Works well under pressure
  • Culinary expertise and ingredient selection
  • Attention to detail and proactive
  • Deadline oriented
  • Has an interest in the ProCook brand and product
  • Passionate about cooking and baking
  • Has a positive outlook and demeanor

Job Types:
Full-time, Permanent


Salary:
£27,000.00 per year


Benefits:


  • Company pension
  • Employee discount

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Work Location:
In person
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