Customer Care Advisor - Leicester, United Kingdom - Reed Business Support

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description
Are you a skilled customer car advisor? Do you always help customers with a high satisfaction rate? This is the role for you


Hours of work hours around 7:30am to 3:30pm. Early finish on Friday around 2:30pm


Duties:

  • Providing exceptional customer care at all times (ensuring a continuous bespoke/personal service)
  • Responding to customer queries within the agreed response time/SLA
  • Building relationships with customers and colleagues in a people focussed environment
  • Collating accurate data for customers and internal reporting
  • Ensure all historical correspondence and orders are filed correctly
  • General administration and office duties including answering main telephone and front door to visitors

What's in it for you?

  • Pension (5% employee / 5% employer)
  • Onsite free parking
  • Wellbeing sports day, BBQ's and various other events for employees
  • Close knit team working together
  • Full support, training and guidance throughout career
  • Cycle to work and various high street discounts
Interested to hear more? Please respond to this advert with your CV or give us a call on

More jobs from Reed Business Support