Customer Service Project Co-ordinator and Admin - Higham, United Kingdom - City Group Recruitment Limited

City Group Recruitment Limited

Verified Company

Higham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Project Co-ordinator

LOCATION:
Higham, Bury St Edmunds

REPORTING TO:
Commercial Projects Manager

RESPONSIBLE FOR:
Managing funding and installation of projects for multiple customers to tight deadlines.

The Company is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK.

Passionate about improving quality of life and cost of living, the company's goal is to reduce carbon emissions of UK households.

A dynamic company going through a growth and development period.

Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel.

Job Role

The role of the Project Co-ordinator will be to manage the customers journey from the point at which a

survey has been carried out to completion of the job. Liaising with multiple stakeholders both internal and

external, funding streams, quote generation and managing critical project timelines. The role will require

the effective management of the project lifecycle to ensure key targets are hit. Reporting into the Projects

Manager you will be responsible for delivering multiple installation projects on time and to budget. A keen

eye for detail and ability to handle multiple projects and customer is required. A positive, proactive,

professional and process driven attitude are key to you succeeding in this role.

Key Responsibilities

Understand and allocate projects under multiple funding streams to support company targets.
Carry out Critical Path Analysis on funding and installation and action accordingly.
Liaising with stakeholders to ensure projects are completed on time and budget. Stakeholders

management will include but not be limited to;

Internal/external installers/contractors
Local Authorities
Internal/external surveyors
Interdepartmental Operators
Management, up to and including Director Level.
Be fully conversant with AI business standards and practices and to develop new processes to effectively

project manage.

Work to and generate KPI's to ensure informed decision making is at the forefront of project
Manage the flow of data to ensure full visibility of evidence and compliance to government and industry
Generate quotes for all measures, including but not limited to; Heating, Insulation and Ventilation
Book and manage all installation timelines heating and insulation measures.
Ensure all PAS evidence is available and correct.
Management of multiple properties through project management of multiple properties to ensure

works and lodgement are completed within a 12 week period.

The Project Co-ordinator will be based at the Head office, in Higham and will work office hours Monday to Friday 9am to 5pm.