Customer Service Administrator - Chesterfield, United Kingdom - GerrardWhite
Description
Do you have a passion for delivering excellent service?Are you looking to get into your first office role or looking for a career in Insurance?
I have a fantastic opportunity available in Chesterfield, to work with one of the largest insurance groups in the UK
As a
Customer Service Administratoryou will be responsible for looking after a number of customers, who may have been in an accident and are making an insurance claim.
They could be without transport due to the accident and it will be yourjob to arrange a hire car and get their car into the garage for repairs.
You will be there to update and look after each customer and see them through the whole process with an empathetic and friendly manner.
Your key purpose in this role is to deal with Accidental Damage claims in a cost effective, efficient way and manage the process of your allocated claims from start to finish.
Responsibilities:
- Process new claims
- Speaking with customers in regard to their claims
- Updating customers with the progression of their claim
- Liaise with suppliers
- Additional administration duties as required
- Excellent customer service and communications skills
- Strong literacy and numeracy skills
- Demonstrate a calm and professional attitude
- Ability to listen, identify and resolve customer issues
- Willingness to develop self and new skills
There are lots of benefits you can take advantage of, including:
- 25 days holiday plus bank holidays
- 5% pension contribution scheme
- Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more
- Health care benefits
- Life assurance
- Friendly team environment
Full paid training is provided and continuous support to ensure you are successful in your role.
Hours Shifted:
Monday to Friday, 37.5 hours per week and 1 in 3 Saturday mornings 9am - 1pm.
Customer Service Administrator
Salary:
£20,357 moving to £21,357 after 3 months
**Work from home 3 days and 2 days in the office
Location:
Chesterfield
START DATE:
16th January 2023
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