Sales Administrator - Borehamwood, United Kingdom - Crisp Recruitment
Description
Job Title:
Sales Administrator
Location :
Borehamwood
Salary :
£20 ,000 - £22,000
Hours :
Mon-Fri
IF you are a recent graduate looking to start thier career, then this is a fantastic place to start.
This is a wonderful opportunity to work in the cosmetics industry whilst receiving exceptional training on customer service, customer experience and the ened to end order process.
Our client, an established distributer of 8 renowned brands requires a graduate looking to kick start their career. You will fulfil a 360 Customer service role, answering queries, processing orders and co-ordinating deliveries.
You will need to be customer focused, driven by representing the business to a high standard to maintain its reputation.
You will have the chance to become part of an established brand, while being challenged and gaining invaluable industry experience.
Key Responsibilities:
- Process orders following systems process
- Advise and assist customers with any enquiries
- Set up of new accounts, including setting credit limits
- Monitoring orders end to end and rectifying issues/delays
- Process product returns, both expected and unexpected.
- Raise credits and refunds.
- Manage customer portals with updates and amendments
- Amazon Vendor Central, including chargebacks
Skills and attributes
- Degree educated
- Passion for retail, fashion, cosmetics, jewellery, hair care or skin care
- Highly organised with impeccable attention to detail
- Warm engaging professional
- Ability to work to tight deadlines and resolve issues
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