Tenancy Coordinator - Dorking, United Kingdom - Reed Business Support

Reed Business Support
Reed Business Support
Verified Company
Dorking, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

My client is a fantastic organisation within the Estate Agency field who are currently looking for a Tenancy Coordinator to join them on a permanent basis.

Position is Administration dealing with new, existing and ending tenancies. Monday to Friday 09:00-17:30with an hours lunch - Dorking office. £22,000


Duties and Responsibilities Tenancy Coordinator:


  • Setting up tenancies and sending/monitoring references for Tenants
  • Drawing up tenancy agreements and sending pretenancy information to Tenants
  • Booking checkins/outs and compliance checks
  • Registering and deregistering deposits
  • Conducting right to rent checks on Tenants in line with the current regulations
  • Raising tenancy invoices and taking payments
  • Contacting utility companies and managing void period bills
  • Dealing with tenancy renewals and rent reviews
  • Processing notices and liaising with the Negotiators, to remarket the properties
  • Drawing up Section 21 and Section 13 notices
  • Dealing with nonmanaged deposit returns
  • Ensuring compliance knowledge is kept current
  • Chasing/Following up rent arrears
  • Drawing up variation of contracts for mid tenancy requests
  • Dealing with Tenants and Landlords questions regarding the whole tenancy process
  • Answering phone calls and taking details of enquiries if negotiators are out of the office

What the Tenancy Coordinator should have:

  • Good customer service and telephone manner
  • Knowledge of Reapit/Goodlord beneficial but not essential
  • Good knowledge of Word and Excel
  • Good organisational skills
  • Ability to prioritise workload
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