Solution Consultant - London, United Kingdom - Khoros

Description

Overview:
At Khoros, our passion is to help the world's best brands create customers for life. We build products we're proud of, and we're passionate about customer success.

As part of the Vista Equity family, you'll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.

We are looking for a stellar

Solution Consultan

Responsibilities:

• Working with potential and existing customers in a presales capacity
• Presenting solution concepts to technical and nontechnical customers
• Demonstrating Khoros products to customers and prospects onsite or remotely via web conference
• Creating strategic business reports providing clients with meaningful, actionable insights about their brand, products, or campaigns
• Summarizing key trends and insights, including the ability to make decisions around what delivery method is best to showcase the right results
• Partnering with sales representatives to respond effectively to issues and opportunities.
• Working in conjunction with sales and sales operations to develop timely and professional responses to assigned sections of RFPs' and RFIs'.
• Developing and maintaining competitive technical knowledge of the Company's top 5 competitors.
• Conducting indepth functional evaluations of customer requirements and business objectives.
• Articulating customer requirements to the Implementation team to ensure a smooth transition from Sales to Services and to ensure successful customer implementation of Khoros products.
• Becoming an active, integral part of sales strategy and execution
• Participating in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
• Developing and delivering compelling custom demonstrations to highlight product value to a specific customer

Qualifications:

• 3 years of relevant sales engineering experience
• Ability to quickly establish rapport and build relationships
• Ability to read situations and people and react accordingly
• Willing to travel as required
• Corporate or Enterprise Social Media Management, listening, marketing automation, or research experience.
• Experience with solution selling
• Ability to demonstrate software products and technologies effectively to audiences of varied technical knowledge
• Comfortable and effective while collaborating within a team environment
• Selfstarter with excellent written, verbal and interpersonal communication skills
• Strong ability to create sales presentation messages, positioning statements, and other sales collateral.
• Demonstrated ability to gather information about a business need, rapidly analyze the contents, and determine the best possible solution.
• Selfstarting, proactive, and resourceful
• Must be able to clearly articulate needs, define goals, and continuously look for new ways to deliver concise information
• Comfortable working under pressure to meet deadlines
• Ability to quickly change focus to meet deadlines and special report requests

The budget range for this role is

£74

,483 -

£79

,120 On-Target Earnings. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications. Your actual pay will be based on your skills and experience — talk with your Talent Acquisition Partner to learn more.

#LI-REMOTE

• At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history. _

About Khoros
The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations
- creating deep relationships and fostering brand loyalty and advocacy.

Khoros offers a great working environment and competitive compensation and benefits packages.

We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.

Our Core Values

Accountability -

We embrace an ownership mentality

Customer-Centricity -

We are obsessed with achieving customer value
***
Agility -
**We move with urgency and purpose