Customer Service Advisor - Liverpool, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is a growing housing association in Speke which are consistently evolving and building on the ways in which they interact with their customers.

This is a temp to perm role with an immediate start and interviews are being held this week.

Client Details

Our client is a growing housing association in Speke which are consistently evolving and building on the ways in which they interact with their customers.

This is a temp to perm role with an immediate start and interviews are being held this week.

Description

Your role is key to helping to improve lives and focusing on delivering great Customer experiences

- being the hub for customer interaction

You should be open to new ideas, finding ways to simplify and do things better, more effectively and efficiently to drive for continuous improvement
Excellent customer service skills
Experience of working in a customer service/call centre/Admin experience

Profile

You should be prepared to give it your all and perform at your best every day

- being accountable, playing your part and delivering against your objectives

Be resilient, determined and have a can do, will do attitude
Have a one team mindset, be prepared to offer help and support, share ideas and experiences to deliver the right outcome, keeping the customer at the heart of everything you do
Have pride and real purpose.
Never compromising on our safety and quality standards
Follow policies and processes, but make suggestions and improvements if they get in the way of putting our customers first.

Job Offer

6 week training programme delivered by our award winning coaches 4 weeks classroom based/ 2 week Customer Experience Academy to make sure you have everything you need to be the best Customer Service Advisor
Rewards scheme and app, providing valuable access to voluntary discounted benefits including high street and online savings
Competitive Salary
Access to ongoing personal career development opportunities through Learning Zone
Access to elearning