Account Support Administrator - Windsor, United Kingdom - Uniting People

Uniting People
Uniting People
Verified Company
Windsor, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

Main Duties:


  • Support and assist in the management and promotion of the T4L programmes ensuring clear notes are always recorded on the CRM system.
  • Generate and send reports to schools on a twice weekly basis to communicate live parent orders.
  • Once portals are closed, to reconcile orders and send final reports to schools monthly.
  • To proactively stay aware of upcoming school portals and create the necessary marketing material.
  • To highlight duplicate orders with schools and parents to ensure the orders placed are accurate.
  • Assist schools with promotion plans to meet their ordering targets.
  • Process school funded manual orders.
  • Chase school outstanding invoices.
  • Generate cash flow documents to ensure school finance teams understand their income and outgoings in relation to the student programme.
  • Provide support within the team when required to cover peak periods, holidays, and sickness.
  • To participate in daily meetings to promote successful communication and to stay up to date with team activity.
  • Working towards agreed targets and KPI's set by line manager.
  • To proactively promote our programme and other leasing services ensuring all leads and referrals are communicated to the FT Sales team

SKILLS NEEDED:


  • Excellent attention to detail.
  • Excellent time management and administration skills.
  • Strong Microsoft Excel skills. (Demonstration may be required)
  • Ability to receive and act upon constructive feedback in a positive manner.
  • Adaptive approach when contacting internal and external parties.
  • Reporting of activities in an accurate, timely and effective manner appropriate to the intended audience.
  • Proactive in approach and communication.
  • Ability to problem solve and present solution proposals to management if further assistance is needed.

Pay:
Up to £25,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Education:


  • Bachelor's (preferred)

Ability to Commute:

  • Windsor (required)

Ability to Relocate:

  • Windsor: Relocate before starting work (required)

Work Location:
In person

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