Patient Coordinator - South West London, United Kingdom - Bupa

Bupa

Verified Company

South West London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Patient Coordinator

Cromwell Hospital, SW5 0TU

Permanent

Up to £29,000 + fantastic benefits

Full time, 37.5 hours per week (Shift rotation Monday to Friday 8am to 8pm e.g 8-4, 9-5, Saturday in every month)**Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

Role Overview

To provide and maintain efficient administrative and reception services for the Diagnostic Imaging Department, ensuring that a high-quality service is delivered to patients, staff, and Consultants.

What you'll do:

Take bookings for Diagnostic Imaging examinations and give patients precise and accurate preparation instructions.
Take and give accurate information over the telephone and to have an efficient telephone manner.
Advise the Administration Lead of any problems within the department and to handle minor complaints with immediate action and a thorough follow up.
Ensure that effective booking, information, reporting and filing systems are maintained and developed on a daily, weekly and monthly basis.

What you'll bring:

Experience within a hospital or health care setting preferred but not essential
Previous background within customer service/ a customer facing role
Administration experience
Motivated and driven to learn and develop
Computer literacy

Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically.

You'll be eligible for:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual performancebased bonus
Support with travel costs via a season ticket loan or cycle2work
Discounted access to online gym sessions through Gympass
Various other benefits and online discounts
Free onsite massages as a recognition for your hard work
Opportunity to participate in our annual awards ceremony

Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications.

We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa.

We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you've found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn't where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time