No more applications are being accepted for this job

IT Account Manager - London, United Kingdom - ITSS Recruitment Ltd

ITSS Recruitment Ltd

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Account Manager - Remote Working Options - Up to 60K basic 100K OTE - Farringdon

We are looking for a highly motivated and skilled IT Account Manager to join an established, Microsoft Partnered, Managed Service Provider based in Farringdon, London.

This exciting opportunity will suit a talented IT Account Manager who is well versed in relationship management and building rapport.

You will be working in a new team who contribute to smooth running of this expanding organisation.
Please note that this is an IT Account Manager role and will not include sales to new prospects/clients. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.

IT Account Manager Key skills:

Build rapport within your designated client portfolio
Arrange regular meetings with clients to understand their needs and ensure we are delivering great customer service
Map client requirements to our portfolio of services, creating opportunities as required
To organise client meetings and selling activities to ensure that the monthly gross margin targets are achieved and exceeded
To be aware of competitive threats and pressures and feedback internally to the company with recommendations of any changes
To monitor clients' satisfaction of the ongoing services delivered by the company and advise of improvements as appropriate.
Forecasting on a monthly, quarterly and annual basis
To document all client activity and developments on the company's CRM system
To complete all appropriate sales reporting by the agreed deadlines
To act as client advocate within the business ensuring any additional resources such as presales are fulfilled

You will be a motivated IT Account Manager with fantastic communication skills and have prior experience within a IT Sales/Account Manager role.

The successful IT Account Manager should have strong relationship building, organisational skills and the abilityto work as part of a team.