Helpdesk Administrator - Leeds, United Kingdom - HVAC FM

HVAC FM

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Helpdesk Administrator

Location:
Leeds - LS9

Salary:
Up to £24,000

Role Type:
Mon-Fri 8am - 5pm

Holidays:
Bank Holidays
You will be working for one of the largest Facilities Maintenance Companies in the World. They are a well-known global company who specialise in the Commercial, Industrial, Retail, Government, Healthcare and Educational sectors.

They are looking to recruit a Help Desk Operative based at a prestigious site in Leeds.

You will be part of the Hard Services Team carrying out planned and reactive maintenance.

This is a fantastic opportunity for someone who is ambitious with the drive to progress within the company

Duties:

Scheduling and prioritising engineer workloads
Monitor CAFM system on site including PPM records and reactive ensuring that we remain within contractual SLA.
Running CAFM Reports as required.
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
Log tasks on Concept Helpdesk system and assign to the correct engineer.
Monitor CAFM system on site including PPM records and reactives ensuring that we remain within contractual SLA
Running CAFM Reports as required.

What you will need:

Previous Helpdesk Administration experience
Customer service experience
Good working knowledge of Microsoft Office

The offer:

Mon-Fri 8am 5pm
Will become hybrid following full in house training

Up to £24,000

Dependant on experience

Bank Holidays

We also offer £250 Amazon vouchers for any successful referral's - So if you know anyone currently on the lookout, Feel free to send them my way

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£24,000.00 per year

Benefits: