Call Centre Representative - Belfast, United Kingdom - ALPHAATOMIC LTD

Tom O´Connor

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Tom O´Connor

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Description
Are you a people-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy solving problems? If so, we have the perfect opportunity for you to join our team as a Call Centre Representative


Responsibilities:


  • Handle inbound and outbound customer calls in a professional manner
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Utilize excellent phone etiquette skills to resolve customer inquiries and issues
  • Analyse customer needs to recommend products or services
  • Up sell products and services to customers when appropriate

Skills:


  • Excellent communication and interpersonal skills#
  • Strong ability to analyse information and solve problems efficiently
  • Demonstrated phone etiquette skills for effective customer interactions

Salary:
From £23,655.26 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Belfast, BT13 2JF (preferred)

Work Location:
In person

Application deadline: 05/03/2024

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