Call Centre Representative - Belfast, United Kingdom - ALPHAATOMIC LTD
Description
Are you a people-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy solving problems? If so, we have the perfect opportunity for you to join our team as a Call Centre RepresentativeResponsibilities:
- Handle inbound and outbound customer calls in a professional manner
- Provide accurate, valid, and complete information by using the right methods/tools
- Utilize excellent phone etiquette skills to resolve customer inquiries and issues
- Analyse customer needs to recommend products or services
- Up sell products and services to customers when appropriate
Skills:
- Excellent communication and interpersonal skills#
- Strong ability to analyse information and solve problems efficiently
- Demonstrated phone etiquette skills for effective customer interactions
Salary:
From £23,655.26 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Belfast, BT13 2JF (preferred)
Work Location:
In person
Application deadline: 05/03/2024
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