Customer Service Advisors - Colchester, United Kingdom - TIME Appointments Ltd

TIME Appointments Ltd
TIME Appointments Ltd
Verified Company
Colchester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description
Time Appointments are proud to be working on behalf of a fantastic company based in Colchester. They are experts in their field and are currently on an incredible journey, with a mission to become the best in the business


Key duties:


  • Updating Customer orders
  • Checking and amending live orders were appropriate
  • Liaising with couriers via telephone and web regarding customer's deliveries delivering a firstrate customer service experience in all cases
  • Continuously achieving team KPI targets for telephone calls, customer satisfaction and coaching
  • Carrying out any other ad hoc duties requested by your line manager to support the customer service function

Requirements:


  • To be proficient in one of the following: German, Dutch or French
- strong team player and flexibly regarding working hours

  • Affinity to sports nutrition and/or fitness is an advantage
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