Customer Service - Yeovil, United Kingdom - Mploy Staffing Solutions
Description
What you can expect:
- Help you develop your career by providing development and support whatever your level of experience
- Working as part of a busy call center. Occasional reception cover.
- An opportunity to be part of 'one team' coming together to develop even better ways of working
- A flexible approach to working arrangements to help you achieve a greater work/life balance
What our client is searching for:
- An enthusiastic and self-motivated team player to join their busy team of Customer Connect Officers. As part of this team you will deliver customer services to external customers as part of a highly effective and professional multi skilled customer service team.
- You will proactively manage and resolve customer issues through a range of channels, supporting and encouraging customer empowerment and selfserve.
- First class listening skills and an ability to put yourself in the customer's position are essential.
- You will need to possess a high level of resilience and be comfortable when dealing with challenging situations.
- The role involves a requirement for regular office working
- A good standard of general education including GCSE at grade C or above or equivalent in English and Maths and a good level of IT skills are required.
Job Types:
Full-time, Permanent, Temporary contract, Fixed term contract, Temp to perm
Salary:
£11.39 per hour
Benefits:
- Flexitime
- Free parking
- Onsite parking
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Yeovil: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location:
Hybrid remote in Yeovil
Reference ID:
customer service
Flextime
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