Customer Service - Yeovil, United Kingdom - Mploy Staffing Solutions

Tom O´Connor

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Tom O´Connor

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Description

What you can expect:


  • Help you develop your career by providing development and support whatever your level of experience
  • Working as part of a busy call center. Occasional reception cover.
  • An opportunity to be part of 'one team' coming together to develop even better ways of working
  • A flexible approach to working arrangements to help you achieve a greater work/life balance

What our client is searching for:

  • An enthusiastic and self-motivated team player to join their busy team of Customer Connect Officers. As part of this team you will deliver customer services to external customers as part of a highly effective and professional multi skilled customer service team.
  • You will proactively manage and resolve customer issues through a range of channels, supporting and encouraging customer empowerment and selfserve.
  • First class listening skills and an ability to put yourself in the customer's position are essential.
  • You will need to possess a high level of resilience and be comfortable when dealing with challenging situations.
  • The role involves a requirement for regular office working
  • A good standard of general education including GCSE at grade C or above or equivalent in English and Maths and a good level of IT skills are required.

Job Types:
Full-time, Permanent, Temporary contract, Fixed term contract, Temp to perm


Salary:
£11.39 per hour


Benefits:


  • Flexitime
  • Free parking
  • Onsite parking
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Flexitime
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Yeovil: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Work Location:
Hybrid remote in Yeovil


Reference ID:
customer service

Flextime

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