Technical Operations Coordinator - Dartford, United Kingdom - ATS Recruitment Limited

ATS Recruitment Limited
ATS Recruitment Limited
Verified Company
Dartford, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Technical Operations Coordinator - Office Based - Drainage

Dartford, Kent

Permanent

Up to £35,000 + company vehicle + benefits

The Client


My client is a company that specialises in complete drainage services to corporate clients managing domestic and small commercial drainage failures.

The company provides a quick and competitively priced response to their clients' needs whether it be a simple blockage, a drain collapse or a burst water pipe.

Due to recent expansion, they currently have an opportunity for an Operations Coordinator to work from the clients Dartford office.

This position will also involve attending site visits at times and assisting the engineers with technical issues they incur.


Key Responsibilities

Site visits

  • Site surveys to be carried out to a high standard
  • Assisting engineers and clients with site technical issues

Office Responsibilities

  • Scheduling engineers diaries and planning routes.
  • Coordinating works for customers with the engineers.
  • Raising client quotations following engineer reports.
  • Dealing with any inbound complaints efficiently.
  • Managing a diary of customers and jobs to understand customers' needs.
  • Ensuring quality control standards are met with every job.
  • Auditing engineers job reports to ensure all job requirements are met.
  • Creating and issuing survey reports.
  • General admin works where necessary.

Key Requirements

  • Experience of working in the drainage industry sector is paramount
  • Excellent technical knowledge and understanding of the drainage sector
  • Experience of working in a fastpaced environment.
  • Excellent communication & phone handling skills.
  • Strong IT skills and efficient with Excel, Word, PDFs. CRM Systems etc.
  • An ability to deal professionally, calmly and tactfully with customers.
  • Ability to multitask and work on your own initiative in a busy environment.
  • You must hold a full UK driving licence and have no more than 6 penalty points due to company insurance policy

Benefits

  • 28 days paid holiday (including bank holidays)
  • A fully expensed company vehicle will be supplied.
  • Staff events.
  • Opportunity to grow and excel within the business.
More jobs from ATS Recruitment Limited
See all jobs of ATS Recruitment Limited