Administrator - 12 Month Ftc - Birmingham, United Kingdom - Davies Group

Davies Group
Davies Group
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Please note:
This role will be moving to Solihull from March 2023


What you will be doing:


  • Review and register new claim notifications, attaching all relevant documentation/ policy schedules and issuing acknowledgements where required
  • Monitor and manage online portals/ downloading documentation and attaching to correct files
  • Monitoring deadlines and chasing handling adjusters
  • Reviewing Excel enquiry spreadsheets crosschecking against our internal data to confirm any potential matches and carrying out further investigations on these
  • Review and updating monthly bordereau's and ensuring data analysis iscorrect before issuing to the client
  • Answer telephone calls as required and deal with general enquiries
  • Photocopying/scanning
  • Other tasks to support the business plan as and when necessary to ensure company business objectives are met.

Abit about you:


  • A good standard of written English
  • Previous experience of working in an administration role
  • Familiarity with standard office packages such as Word and Excel
  • Demonstrate a high level of accuracy in data input and attention to detail
  • Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks
  • Provides solutions rather than problems shows initiative
  • Work to deadlines to achieve client service level agreements in a changing and demanding environment
  • Able to demonstrate effective management of time and resources
  • Able to identify when guidance is required from other team members on decision making
  • Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people
  • Willingness to be closely supervised, when necessary, to ensure accuracy and compliance with varied client processes
  • Able to demonstrate effective customer service skills, actively seeking and responding to feedback

What we offer:


You'll enjoy benefits such as above-statutory holidays, pension, life assurance, access to training and professional qualifications, Corporate Social Responsibility events, Innovation Lab programmes, Davies Incentive Programme, Employee Assistance Programme, and an internal benefits portal...

And much more

**Interested?
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