Lead Customer Service Leisure Assistant - Glasgow, United Kingdom - Vivify Venues

Vivify Venues
Vivify Venues
Verified Company
Glasgow, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
This role comprises
evenings, weekends, and
school holiday camps

Contract Type:
part time, 10 hours, permanent (with overtime potential)


Address: 25 Rose Street, Glasgow G3 6RE


Job Purpose:


To lead by example by providing, guidance, support and motivation to Community Hosts, along with welcoming Hirers into the schools' facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.


Report to:
Regional Operations Manager


Role and Responsibilities:


  • To deliver a world class experience for our community hirers, ensuring all customers receive a positive and rememberable experience.
  • To Support the Regional Operations Manager with onsite training of New Starters
  • To lead a team to complete training modules, aiding the understanding and knowledge of the role, such as Manual handling, Safeguarding and fire safety.
  • To drive the consistency and standards of Health and Safety checks due diligence throughout the shift to ensure the high standards of the school, ground and environment are maintained.
  • Undertake light cleaning duties to ensure that the school's premises are always left as found.
  • To unlock & lock the school whilst ensuring the security & safety of the site.
  • Due to the nature of our business, you may be asked at times to complete other duties and responsibilities to support the school and the team.

Behaviours/ Experience

Our Lead Community Host Need to be:

  • Of an outgoing personality, with a positive mindset.
  • Organised the ability to provide support and guidance at a multisite level.
  • Have the desire to learn and develop both behaviours and competencies specific to the role for yourself and others.
  • Willing and able to participate in learning and development opportunities.
  • Passionate about making a difference within the community.
  • A great communicator with all staff within Vivify, the School stakeholders and Community Hirers
  • Flexible to be able to adapt to amended bookings along with covering absence.

Our Lead Community Hosts need to behave:

  • With confidence when communicating to all hirers.
  • With a professional and positive attitude.
  • With enthusiasm, energy, and a positive outlook.
  • With passion for your role, the Community Purpose, and the Company.
  • With drive and determination to succeed in the role.

Process:


  • We will contact you for a short interview
  • If you are successful, we will be starting the onboarding and
    Enhanced DBS checks (all funded by the company)
  • Start day and training

Safer Recruitment Policy.
This role requires us to run
a DBS check before starting your first day.


Job Types:
Part-time, Permanent

Part-time hours: 10 per week


Salary:
Up to £10.50 per hour


Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Application question(s):

  • This is a lone working role and, by law, any employee must be aged 18 or over in order to qualify for a lone working role. Do you qualify to be a lone worker?
  • This is an onsite role, how do you plan to commute to the site?

Experience:

- customer service: 1 year (preferred)


Work authorisation:

  • United Kingdom (required)

Work Location:
One location

Application deadline: 31/01/2023


Reference ID:
Glasgow

Expected start date: 01/02/2023
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