Regional Operations Manager - Whyteleafe, United Kingdom - Isme Recruitment

Isme Recruitment

Verified Company

Whyteleafe, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client, are looking for a full-time Regional Operations Manager for the South East of England who will have full responsibility for the operational profitability of the region. You will manage all operational activities covering site engineeringand all other works for the office ensuring that the business activity is efficient and effective in accordance with Company Policies, processes and agreed targets.

They role is based in Whyteleafe and will include visiting clients regularly and seeing engineers on site occasionally.

They are also introducing a hybrid working model, so a mix of working from the and home working will be considered.

Responsibilities:

Overall daytoday management of operational delivery within the region
Development of both maintenance and project opportunities in the region
Development of the engineering department in conjunction with the national administration / operations and engineering performance management
Effectively account manage existing accounts
Recruitment, training and development, annual performance reviews and disciplinary actions
Work closely with the sales director / BDMs to identify areas of improvement, potential problems and new work potential
Be responsible for all Health & safety matters for the region
Support and, in some cases, manage a bespoke project
Be accountable for Regional operational KPIs, monthly reports and monitoring their provision for monthly reports and monitoring of with the company engineering development manager, sales manager and regional director
Conduct site visits to validate engineers are completing in the appropriate manner
Working closely with sales / service / directors to develop customer retention within the region
In depth knowledge of the fire alarms (FIA Units 1,2,3,4,5,8,9) and relevant British standards
Be fully conversant with BS5839Pt1, 6, 8, BS6266 and equivalent
Knowledge of Contract Law including standard forms of contract
Forward planning and project management with the ability to organise and work under pressure
Strong people management skills
Attention to detail, able to identify errors swiftly and have a systematic approach to solving complex problems
Strong communication skills