Service Desk Analyst - London, United Kingdom - eFinancialCareers
Description
Our client is considered one of the top macro-Hedge Funds in the world, the industry award-winning company want to grow their existing team based in London and are currently searching for a highly skilled Service Desk Analyst.
The Service Desk Analyst willneed to provide support for the firm's global desktop & VDI environment, as well as provide assistance to trade floor, VIP's and other group offices.
Service Desk Analyst Responsibilities:
- Active Directory administration
- Administration of VMWare Horizon VDI environment
- Provide 'White Glove' support to traders & VIP's
- Collaborate with existing members of the team to troubleshoot problems that arise
- Install & document support procedures
Service Desk Analyst Requirements:
- Minimum 5 years experience within IT related roles
- Used to working to best practice methodologies, e.g. ITIL
- Active directory administration including GPO
- VMWare VSphere Suite Administration
- PowerShell scripting
- Good understanding of control and delivery principles
- Projects, Change Management
- Understanding of build and client distribution architectures (SCCM)
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