Client Services Executive - Deal, United Kingdom - Kent Recruitment Bureau

Kent Recruitment Bureau

Verified Company

Deal, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Deal | On premise | Salary DOE

Permanent | Full-time | JO2086

Summary

Our client is seeking a highly organised and efficient coordinator to be responsible for managing the end-to-end digital delivery process, ensuring clients receive updates and communication in a timely and effective manner.

As a Client Services Executive, you will be the primary point of contact for the clients, ensuring the seamless delivery of services and maintaining strong client relationships.

will collaborate closely with internal teams to optimise campaign performance and provide regular updates to clients on their digital marketing initiatives.

Role and Responsibilities

Oversee the entire digital production process, from onboarding to end of campaign report
Creation and management of Monday Boards including dates and timelines
Collaborate with editorial, design, activation, sales, and other stakeholders to ensure project alignment with goals and deadlines are met
Act as the main point of contact for a portfolio of 4050 client accounts, delivering timely updates and reports on campaign performance progress and addressing any concerns
Ensure client reporting is all working
Ensure client satisfaction and foster rebooks
Allocate and manage resources efficiently to meet project requirements
Coordinate with internal teams and external vendors for specialised project needs
Maintain highquality standards, ensuring they meet design and technical specifications
Proof all ads before going live
Develop a deep understanding of each client's business, target audience, and objectives to deliver tailored solutions

Skills and Experiences Required

A minimum of 2 years of experience in client liaison or account management roles
A confident and professional demeanour
Strong understanding of digital marketing channels including PPC, SEO, and Social Media
Excellent communication skills with the ability to engage with clients at all levels
Confident and determined attitude with the ability to thrive in a fastpaced environment
Proficiency in Excel and reporting tools
A proactive approach to problemsolving
The ability to create a digital campaign on Meta, Google and Tik Tok are desirable

Salary and Benefits