Client Services Assistant - Manchester, United Kingdom - LNH Rec LLP

LNH Rec LLP
LNH Rec LLP
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

The role includes:

  • Acting as a first point of contact to clients
  • Obtaining client details and required information in order to check eligibility for them to pursue a claim
  • Making outbound and taking inbound calls from/to clients in order to assist them in beginning their claim
  • Dealing with a variety of individuals and present issues, including those who are distressed
  • Ensuring claims are processed in a swift and efficient manner by obtaining relevant documentation, and carrying out KYC and AML checks
  • Collating data accurately and effectively
  • Maintaining communication with all relevant teams
  • Maintaining confidentiality and discretion when dealing with any enquiries, or sensitive information obtained as part of the role.
  • Carrying out any other tasks deemed necessary by the Management Team

About You

  • Always maintaining a professional and responsible attitude
  • Achieving results as part of a busy team
  • Able to organise and prioritise workload accordingly to ensure work is completed within a timely manner
  • Communicating effectively with a wide variety of people
  • Accurately recording information onto the systems
  • Excellent attention to detail
  • Commercially aware
  • Confident with Word, Excel and Outlook
  • A positive and proactive attitude
  • Goal orientated with a strong desire to improve and succeed

Salary:
£19,000.00-£21,000.00 per year


Benefits:


  • Work from home

Schedule:

  • Monday to Friday

Work Location:
In person
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