Income Officer - Manchester, United Kingdom - Castlefield Recruitment
Description
**Income Officer- Housing Association
- About The Client**:
Castlefield Recruitment are currently working with a Greater Manchester housing association who are looking to appoint a permanent Income Officer.
The role offers hybrid working for £26,806per annum.Income Officer
- Housing Association
- creating and maintaining of rent accounts for new and existing tenants including production, monitoring and chasing of rental invoices, calculation of tenant contributions, service charges and responding to all queries on rent and council tax accounts
- Supporting the Income Manager in the issuing of yearly rent increase notifications for all tenants, liaising with Housing and Customer Services team
- Dealing with all tenant and former tenants queries which can include, rent payment, terms of tenancy, recovery of rent arrears and housing benefit queries ensuring that policies and procedures are followed
- Maintaining contact with tenant's representatives, Local Authorities, or other nontenant income providers to ensure any rent arrears debts are cleared
- Working with the Regional Housing Manager to deliver agreed action plans for restricted rents and supports the preparation of evidence for appeals and supports the Housing Officer with any liaison visits with the tenant and/or support worker
- Ensuring that all Council Tax that is liable to be paid is covered by rent
- Housing Association
- What You Need**:
- Experience of working within the housing sector and/or within housing income.
- Experience of income and debt management credit control
- Awareness of the Housing sector and learning disability
- Awareness of Housing Benefits
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