Parts Advisor - Croydon, United Kingdom - MB Group

MB Group

Verified Company

Croydon, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Client, a leading car manufacturer are currently looking for a
Parts Advisor to join the business based out of their
Croydon Dealership.

This role offers a team bonus as well as an individual bonus based on your upselling.

We are currently looking for a
Parts Advisor to join an exciting, leading and well-known car manufacturer.

You will be required to provide accurate estimates for parts, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly.

You will help manage our clients current stock levels, as well as helping source parts for their customers or themselves.

About the role

Taking inbound calls from customers, advising and helping them in any way possible
Order parts for trade and retail customers
Notify customer on arrival to allow work to be scheduled and minimise parts stockholdings
Helping coordinate the parts drivers
Qualifying orders, checking information, and making sure all is correct
Making sure all customers are happy with the service received
Selling parts over the phone and over the counter

About you

Can handle a busy workload and deliver on promises
Have to have experience as a Parts Advisor
Enjoy working in a fastpaced environment and be able to keep up
Understand the customer journey and deliver the best service possible
Take great care and pride in your work
Have excellent communication skills both F2F and over the phone

About the Company

Excellent basic salary
Ability to progress through internal promotion
Excellent benefits package, including pension, healthcare, NCP Parking Discount, Free eye test, car discounts and schemes
Flexible progression based on your career aspirations
Manufacturer based training

About Our Client

Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

What's Next?

Pay:
£27,000.00-£37,000.00 per year

Benefits: