Customer Relationship Lead - London, United Kingdom - Wild Recruitment

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

DB-RELATIONSHIPLEAD_ :


Salary Package:
£ £35000 per annum

Location:
City of London, England


Consultant:
Danielle

Posted: 13/03/2024


Description:


Wild Recruitment are supporting with an exciting opportunity to join the data services team working as a Customer Relationship Lead.


Day to Day Tasks:


  • Have a deep understanding of the companies processes and the services they offer
  • Assist with enquiries
  • Take ownership for enquiries
  • Oversee the setup and on boarding of all new customers
  • Help with new ideas
  • Raise issues
  • Update internal teams on new products/services

What we are looking for:


  • Experience handling challenging conversations
  • Previously had to investigate, complete analysis, evaluate and problemsolve
  • Good communication skills both written and verbal
  • Great attention to detail
  • Able to work to deadlines
  • Experience within a customer service phone based role
  • Has great relationship building skills

Benefits:


  • 25 days holiday plus bank holidays
  • Private Medical
  • Good Pension Scheme
  • Great maternity and paternity pay
  • Hybrid working
  • Childcare vouchers

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