Veterinary Receptionist - London, United Kingdom - Medivet Group Ltd

Medivet Group Ltd

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About us
We're a community of passionate veterinary professionals committed to providing truly exceptional care.

We're set on building something extraordinary:
creating the most forward-thinking and innovative place in the veterinary industry.

We're always looking for people who aspire to stand out in their field, and it's this vision and enthusiasm that forms the foundation of how we work.

Our mission to deliver progressive, around the clock care means our employees have the very best equipment and treatment options available, including in-house diagnostic machines and state-of-the-art operating theatres.

We provide ongoing support to our teams, both in practice and through our dedicated training centre.

This empowers you to get the very best from our advanced equipment while being on your journey to veterinary excellence.

The role

Joining our professional, personable team in the practice, you'll deliver exceptional care by going above and beyond your duties providing an exceptional customer service, putting patients and clients first, always.

Everyone here is focused on our patients and clients, and you will be too as you answer calls and queries, make appointments and take payments, and ensure the practice is safe and well-stocked.

Key accountabilities

Receptionist or customer facing experience is essential for this role as is a love of animals, although no prior animal care experience is required.

This position will best suit a proactive enthusiastic individual with a passion for customer service and exemplary communication skills.

You should be able to multitask, remain calm under pressure and prioritise your work load whilst maintaining a friendly and welcoming disposition.

Skills and experience
Dealing with a busy switchboard and arranging call backs.

Scheduling appointments and entering lab results into the client's files

Taking payments

Administration duties, submitting pet insurance claim forms etc

Cleaning the reception area

Department

Experience in customer service and administration, along with a willingness to learn is essential, work experience with animals would also be beneficial.

Branch
Ferring Street

Job Reference:
FR04509