Customer Service Coordinator - Reading, United Kingdom - Potensis
Description
Customer Service Coordinator - Reading
£40,000 + Bonus + Benefits
We are currently working with a very successful housebuilder operating in the Thames Valley area who are looking to expand their team by bringing in a Customer Care Coordinator.
The job will involve speaking with Customers, and organising follow-up visits by both more senior members of the Customer Service team to diagnose issues in greater detail and subcontractors to rectify the issue.
Other responsibilities will include:
- Work with both customers and the customer care team to identify and address issues
- Liaise with internal and external stakeholders as appropriate
- Report to and work with the Head of Customer Care
This is an excellent role with a successful housebuilding business that would suit someone with a background as a Customer Service Coordinator looking to work with a highly-regarded developer, or an experienced member of a Customer Care team who is looking to join the Residential Development industry.
- Our client is committed to encouraging equality, diversity and inclusion among its workforce and eliminating unlawful discrimination. Hybrid working is available for a range of roles and flexible benefits and procedures are in place to support this commitment._
- If you are interested in this role or would like to find out more please send a copy of your CV._
Job Types:
Full-time, Permanent
Salary:
£40,000.00 per year
Schedule:
- Monday to Friday
Work Location:
One location
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