Customer Representative - Southampton, United Kingdom - Relay Group Ltd
Description
We are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clientsResponsibilities:
- Analyse customer needs and recommend appropriate solutions or products
- Handle customer complaints or concerns with empathy and professionalism
- Collaborate with other team members to ensure customer satisfaction
- Maintain a high level of product knowledge to effectively address customer inquiries
Skills:
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Excellent phone etiquette and customer service skills
- Ability to work in a fastpaced environment
Salary:
From £24,668.61 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 22/03/2024
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