Customer Service Advisor - Harlow, United Kingdom - Proactive Workforce Solutions

Proactive Workforce Solutions
Proactive Workforce Solutions
Verified Company
Harlow, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Proactive Workforce Solutions are currently recruiting
Patient Services Coordinators to work with one of our clients based in Harlow, all these roles are on a 12 week temp to perm basis.


Job Purpose:


Main Responsibilities:


  • Proactively communicate with patients to arrange deliveries and manage patients held stock
  • Proactively communicate with referring customers to give feedback to customers' specification and communicate issues with deliveries, patients stock or patient well being
  • Receiving prescriptions and processing them in accordance with work instructions
  • Producing paperwork (delivery notes, collection notes etc.) to ensure that deliveries and collections are performed correctly
  • Processing all paperwork is filed correctly according to work instructions

Qualifications, Training & Experience:


  • Minimum of 3 GCSE's or equivalent to grade C or above (must include English and Maths)
  • Evidence of continuing development
  • IT literate with experience using MS Word and Excel
  • Experience of working in a healthcare environment would be desirable but not essential
  • Customer Service experience

Benefits:


  • Competitive salary
  • Career progression opportunities
  • 12 week temp to perm (after completion of training program)
  • Online portal giving access to discounts etc.
  • Monday to Friday (Saturdays may be required on a rota basis)

Job Types:
Full-time, Temp to perm


Salary:
From £10.50 per hour


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Work Location:
One location


Reference ID:
PWS/DR/CSVS/HAR/010223
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