Customer Service Representative - Leeds, United Kingdom - Raven Company Limited

Raven Company Limited
Raven Company Limited
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About us
Raven Company Limited is a small business in Leeds. We are professional, agile and innovative.


Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Wellness programmes
We are looking for a Customer Service Representative to join our team in Leeds.


Responsibilities:


  • Respond to customer inquiries and complaints in a timely manner.
  • Maintain a positive attitude and provide excellent customer service.
  • Provide accurate information about products and services.
  • Resolve customer issues in a professional manner.
  • Maintain customer records in an organized fashion.
  • Follow up with customers to ensure satisfaction.
  • Upsell products when given the chance.

Requirements:


  • Can commute to office; we cannot offer work from home for this role.
  • Prior experience in customer service or sales is preffered but not required.
  • Good communication skills.
  • Has worked in a fastpaced environment; individuals who have worked in hospitality tend to do well in our sector.

Job Types:
Full-time, Part-time

Part-time hours: 20 per week


Salary:
£23,552.00-£26,777.00 per year


Benefits:


  • Flexitime

Flexible Language Requirement:

  • English not required

Schedule:

  • 8 hour shift
  • Day shift
  • Flexitime
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (required)

Education:


  • Diploma of Higher Education (preferred)

Experience:

- customer service: 1 year (required)

  • Sales: 1 year (required)
  • Hospitality: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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