IT Technician - Colchester, United Kingdom - TT TECH SOLUTIONS LTD
Description
We are currently seeking a
IT Technician for a UK's leading wholesalers based in Essex, focussing on providing high quality IT Support with excellent customer service.
As a IT Technician you will be tasked with the following:
- 1st line support for technical queries on our Ecommerce Website and referring these issues
- Assist with setting up new PC's/Laptops/Mobiles as required and Onboarding staff members
- IT Support ticket system monitored and maintained.
- Issues responded to promptly and either resolved or elevated to next level
The key things we're looking for from our IT Technician:
- Good understanding of computing & software
- Problem solver, ready and willing to support others, but not at the expense of fulfilling the required tasks & activities
- Cloud based technologies
- Good understanding of Windows and Microsoft products
- Good understanding of ERP software systems
- Logical and Technically minded and ability to understand and remember system processes
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