Uk Spare Parts and Repairs Quote and Fulfilment - Rugby, United Kingdom - GE Power Portfolio

GE Power Portfolio

Verified Company

Rugby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The UK Spare Parts & Repairs quote manager is responsible for the Inquiry to Order (ITO) process: manage requests and inquiries related to spare parts and repairs quotes and orders including pricing, return requests and delivery status.

As a Parts & Repairs Fulfilment Specialist you will:
Run the day-to-day Parts & Repairs, Request for Quotations (RFQs) and fulfilment process, receive and validate purchase orders, and manage them from quote to remittance:

Receive and log RFQs from customers.
Identify the requested part, and provide quotations to customers using the standard Parts Book, pricing.
Liaise with all stakeholders to ensure on time quote delivery, including Sourcing, Parts Definition team.
Follow up with customers ensure quotes are converted to orders.
Keep all information on your quotes up to date in the quote tool (SFDC) to ensure accurate financial forecasting.
Raise workflows to create and update parts.
Resolve customer issues.
Receive and check Purchase Orders, and accurately transfer to OTR Team.
Confirm Parts availability & acknowledge delivery dates to customer.
Liaise with all stakeholders to ensure on time parts delivery.
Manage SAP projects to ensure accurate financial forecasting.
Generate advice notes and manage delivery / collection depending on incoterms.
Raise invoices and follow up unpaid invoices.
Assist to pick, pack, kit and label goods for dispatch/disposal (occasional).

Ensure that the business complies with local guidelines and laws, and GE policy:

all checks are in place before quotes are issued (eg Nuclear, Finance, Sanctioned Countries).

- pricing adheres to GE pricing policy.
- hazardous materials shipped in accordance with UK legislation and that of the destination countries.
- dispatch of goods and compilation of shipping documents in accordance with GE procedures.
- all export/importation controls in accordance with UK and country of destination guidelines and laws.

Practice general 5S housekeeping:
- ensure that goods or paperwork do not accumulate.
- ensure the Clear Desk Policy is maintained at the end of each working day.

Observe and maintain Environmental Health & Safety requirements in your work area ensuring a duty of care towards yourself and others and contribute to workplace security of your area.

We are looking for a professional with

GCSE or equivalent in English / Maths.
Experienced in SAP/SFDC to build and manage quotes and projects, and support finance & data reporting.
Intermediate user of Microsoft Office Excel.
User of Microsoft Office Word, PowerPoint & Outlook.
A working background showing a progression of customer facing / order management roles.
A working understanding of order fulfilment.
Experience in preparation of export/import documentation.
Additional languages an advantage.
Customer focused in the provision of service.
Ability to work under own initiative, with an understanding of appropriate escalation.
Ability to work under pressure, and prioritise work appropriately.
Ability to learn new tools and processes, and help improve on them.
Effective written and oral communication skills.
Detail and numbers oriented, with an organised approach to data reporting and record keeping.

You can expect from us:

Challenging and exciting projects.
A work environment where we understand that not everyone has the same expectations about their jobs, careers and worklife balance and we are happy to discuss flexibility requirements.
Attractive compensation.
Flexible benefits so you can build a package that fits your personal needs

Some core benefits are:
Flexible pension with Company Contribution; Income protection; Private Health Insurance; Life Assurance, healthy lifestyle account.