Outpatient & Inpatient Waiting List Clerk - Sleep - Davyhulme, United Kingdom - Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust

Verified Company

Davyhulme, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The role of the Sleep Service Outpatient & Inpatient Waiting List Clerk, is to ensure all patients are scheduled a within the RTT national guidelines and ensure all referrals are actions and added to the correct waiting list.

The Sleep Service team are a team of 6 and all work closely together to deliver the best service possible to all patients.

We are looking for an enthusiastic individual to join the Respiratory Directorate to work within the Sleep Service to effectively manage the Inpatient and Outpatient waiting list.

You will need to have outstanding organisational and communication skills; work well with staff and the public, and must be able to demonstrate experience of working under pressure and to set deadlines

You will need a keen eye for detail, ensuring databases are accurately maintained and administration processes followed to meet the targets set by both the hospital and the government.

Excellent telephone skills are essential as you will be in constant contact with both staff and patients within our services.

Co-ordinate the processing of new patient tertiary referrals/ERS, escalating any potential delays in offering appointments within agreed timeframes to the office manager

Liaising with GP's regarding referral/results to ensure that the minimum data set is recorded
Co-ordinate the outcoming of clinics/patients attending clinics appropriately and in a timely fashion both for RTT and financial purposes
Have a flexible approach to assisting with the prepping of clinics as and when required
Co-ordinate the DNA process and ensure outcomes are appropriately actioned in a timely fashion for the areas responsible for.
Assist the office manager with duties such as cancelling/rescheduling/adjusting clinics/management of inpatient services; whether that be regarding patients or the templates themselves
Assist the office manager with all patient validation
Ensure all inpatients are listed correctly and within the required timeframe

MFT is England's largest NHS Trust with a turnover of £2.5bn & is on a different scale than most other NHS Trusts.

We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 + workforce to pursue their most ambitious goals.

We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organization to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programme.

What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organization together.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings.

Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated.

If you are unvaccinated, there is helpful advice and information available by searching on the 'NHS England' website where you can also find out more about how to access the vaccination.

Diversity Matters

We're looking forward to hearing from you