Field Service Engineer - London, United Kingdom - ROSE & YOUNG RECRUITMENT LTD
Description
Field Service Engineer - (London. Essex. Kent)Salary range £35,000 - £40,000 per annum + Bonus
Company Vehicle, Expenses, Company Laptop, Mobile
(Must be flexible to overnight stay - fully expensed)
Key Areas of Responsibilities
The Field Service Engineer is responsible for attending electrical and mechanical breakdowns. Able to demonstrate excellent customer facing skills whilst remaining calm and resolving any challenge's on site. Advising help desk on any breakdown issues. Ableto communicate and liaise with the business in the support of all its products. The Field Service Engineer must be focused on delivering and driving solutions through ownership.
Field Service Engineers will also be available to attend site throughout the countryat short notice providing solutions for our customers and the business.
Covering the areas of South Wales, Cornwall & SussexProviding technical and sales support to the business
Commissioning, training and installation
Electrical & mechanical breakdowns
Documentation and procedures when needed.
Main Tasks:
Understand and demonstrate knowledge of engineering activities including:
- Service work
- Preventative maintenance
- Installation and commissioning of capital equipment
- Breakdown electrical
- Breakdown mechanical
- Training
Understanding mechanical drawings
Understanding electrical drawings
Problem solve and troubleshoot in the event of difficulties arriving from an intervention.
Site surveys
Customer training CAD/CAM
PLC and CNC knowledge
Attend training courses.
Ensure work is carried out to the highest standard within the allowed timeframe and actively reduce any remedial work.
Advising on installation planning through historical knowledge
Technical advice and troubleshooting for customers and the business.
Taking ownership for the work carried out on site with flexibility in accordance with our customers' needs.
Prepare and submit paperwork including timesheets and expenses.
Understands the importance of H&S.
Core Skills:
- Highly motivated
- Team player
- Reliable selfstarter
- Working to tight deadlines
- Turning customer problems into solutions
- Relishes and enjoys a challenge.
- Good telephone manner
- CNC knowledge
- Good engineering background in installation, breakdown and electrical
- An Understanding of electrical and mechanical drawings
- Respectful approach to the business and its customers
- Good ICT skills
- Understands the importance of H&S
Essential skills:
Highly motivated
Respectful approach to the business and its customers
PLC knowledge
CNC knowledge
Good engineering background in installation and breakdown
Competent in understanding electrical drawings.
Competent in understanding mechanical drawings.
Can interrogate electrical and mechanical breakdowns and advise on the necessary remedial action.
Prioritise workload whilst maintaining accuuracay to detail.
Good ICT skills
Understands the importance of H&S.
Desirable skills:
CAD/CAM knowledge
CNC programming knowledge
Team leader, senior and management skills
Communications:
Liaising with Internal Departments/Managers/Directors, Field Service, Shop Floor.
Assisting Sales. Dealing with Customers and dealers
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