Therapies Resource Support Officer - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust

Verified Company

Liverpool, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for a Therapies Resource Support Officer (Project Office Administrator) to form part of the Therapies Workforce Planning Team.

The post holder will;
- support deployment of E Rosters and location-based rostering to core clinical services in the Therapies department.
- support the operational use of the E Roster product suite within the Therapies Department for both In-Patient and Out-Patient services.
- support service system users and managers within the department in E rostering processes: creation, administration, reporting and roster validation, location-based rostering of clinical teams.
- work in an environment that requires a high degree of accuracy and attention to detail and working to deadlines.
- demonstrate the ability to plan and deliver administrator level training to service users within the Therapies service remit.

In addition to the above main duties, you will also be responsible for a broad range of administration activities including;

Help desk support/customer service including advice on issues in relation to scheduling/rostering within the Departmental remit.
Delivery of service user training within the Therapies department.
Corporate and management reporting around E health roster systems.
Development, extraction and analysis of data for service leads.
Problem identification, analysis and resolution.
Adherence to procedure documentation and quality control processes.
The position has autonomy to address all day to day system administration activities related to departmental service user support relationships/advice and guidance on the E-Roster suite.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

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The post holder will;
- support deployment of E Rosters and location-based rostering to core clinical services in the Therapies department.
- support the operational use of the E Roster product suite within the Therapies Department for both In-Patient and Out-Patient services
- support service system users and managers within the department in E rostering processes: creation, administration, reporting and roster validation, location-based rostering of clinical teams.
- work in an environment that requires a high degree of accuracy and attention to detail and working to deadlines.
- demonstrate the ability to plan and deliver administrator level training to service users within the Therapies service remit.