Internal Sales Advisor - Leeds, United Kingdom - Post Recruitment Ltd
Description
Deliver excellent customer service- Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of longterm customer loyalty
- Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
- Identify and action appropriate steps to rectify any shortfalls
- Manage customer queries in relation to invoices, orders or stock
- Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
- Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
- Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
- Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience
- Supporting in other areas of the branch as required
What we need from you-:
- Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality)
- Experience of working within a sales / target driven role
- To be customer centric with a customer service background
- To demonstrate proactive sales via phone, facetoface & online
- To have had experience of working in a fastpaced role, whilst maintaining a consistent eye for detail
- A flexible approach and an ability to work under pressure
- An ability to recognise sales opportunities
- An ability to embrace change and new technologies
What you'll get-:
- Salary: £21,991
- Monday to Friday 8.30am5.30pm
- 25 days holiday plus Bank Holidays
- Life Insurance, Pension and other excellent benefits
This is an incredible opportunity to join a fantastic market-leading business who have a track record of building exceptional teams and rewarding hard-working employees, with both remuneration and career progression.
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