Internal Sales Advisor - Leeds, United Kingdom - Post Recruitment Ltd

Tom O´Connor

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Tom O´Connor

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Description
Deliver excellent customer service

  • Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of longterm customer loyalty
  • Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
  • Identify and action appropriate steps to rectify any shortfalls
  • Manage customer queries in relation to invoices, orders or stock
  • Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
  • Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
  • Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
  • Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience
  • Supporting in other areas of the branch as required

What we need from you-:


  • Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality)
  • Experience of working within a sales / target driven role
  • To be customer centric with a customer service background
  • To demonstrate proactive sales via phone, facetoface & online
  • To have had experience of working in a fastpaced role, whilst maintaining a consistent eye for detail
  • A flexible approach and an ability to work under pressure
  • An ability to recognise sales opportunities
  • An ability to embrace change and new technologies

What you'll get-:


  • Salary: £21,991
  • Monday to Friday 8.30am5.30pm
  • 25 days holiday plus Bank Holidays
  • Life Insurance, Pension and other excellent benefits


This is an incredible opportunity to join a fantastic market-leading business who have a track record of building exceptional teams and rewarding hard-working employees, with both remuneration and career progression.


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