PMO Coordinator - Swansea, United Kingdom - Arvato Ltd

Arvato Ltd
Arvato Ltd
Verified Company
Swansea, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Intro
We're Arvato CRM Solutions UK.

We design and deliver award-winning customer service and back-office services for some of the world's most respected brands, as well as innovative public sector clients - and we recognise that we wouldn't be able to do this without our people.

We are driven by technology, differentiated by experience, and powered by people. We are an equal opportunities employer, embracing diversity in the workplace.


Based within our PMO team of six and working closely with our wider team of Project Managers, this is an incredibly varied role working across a diverse landscape where no day is the same.


This is a great opportunity for someone who has some PMO or project experience or for someone who has an interest in this area and can demonstrate experience in controlling things or tracking things through from start to finish.

We're happy to support, develop and invest in the right person whether it be through hands on experience or work-related qualifications.


You will support large scale projects and programmes across a mix of private and public sectors for the Arvato business and clients giving you the variety of working on internal and external facing projects.

In terms of the types of projects you'll be working on, we're a cross-functional team supporting on technical projects, business change projects and a combination of the two.


Responsibilities will include:


  • Working across the key Programme work streams as required to provide support during key Project
  • Ensure deliverables are tracked and managed through the project lifecycle and that they are appropriately authorised
  • Ensure effective quality management is in place by supporting Quality Reviews throughout the project lifecycle
  • Attend various project and programme meetings taking detailed minutes and recording actions
  • Monitor completion of meeting actions and ownership through to completion
  • Liaising with internal colleagues and external suppliers during meetings and follow ups
  • Support the wider team and business in the administration of the Programme and Project Management Tool
  • Clarizen
  • Assist PMO lead with defining, refining and improving PMO processes and continuous improvement
  • Maintain and update various project/programme documents and logs as required
  • Assist the PMO colleagues in maintaining and updating PMO process documents
  • Assist in the coordination of the SharePoint site used by the PMO and Programme, including document management
  • Assist in the preparation of reports, presentations and other documents as required
  • Other general PMO activities as required

Essential experience:


  • Experience of working in a similar role within projects and programmes or transferable skills in controlling and tracking things from start to finish.
  • Proven ability to build and maintain relationships with colleagues
  • Diligent with a strong attention to detail and willingness to take responsibility
  • Proven ability to support the delivery of significant change whilst maintaining strong client and internal relationships
  • Experience of following defined processes within a governance framework and / or a PMO
  • Proven ability to perform consistently to tight timescales and with a high degree of visibility
  • Attention to detail and a careful, methodical approach to all aspects of work
  • Strong communicating and influencing skills at all levels
  • Excellent MS Office skills and experience

Desirable:


  • MS Teams administration experience
  • Document management experience
  • Awareness of PRINCE2 or similar project management methodologies
  • Awareness of the public sector and/or BPO market
This is a hybrid working role based in Swansea.
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