Customer Service Supervisor- Building Materials - Ilfracombe, United Kingdom - Pioneering Recruitment

Pioneering Recruitment
Pioneering Recruitment
Verified Company
Ilfracombe, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

To assist the area in the on-boarding and development of new accounts; supporting the external team on conversion of live quotes and quote pipelines and the management and development of key accounts.


  • Onboard all new accounts within the area, ensuring that they start and continue to spend
  • Work with customers and the external sales team to agree and set terms of trade
  • Support the external sales team with preparation and conversion of all quotations
  • Help manage and convert the area sales pipeline
  • Develop trust relationships with key customers in the area to maintain and improve profitability
  • Proactively phone targeted customers to improve the share of wallet
  • Provide customer insights to the Sales Manager to identify opportunities
  • Work with the branch teams to execute the local Business plan
  • When on site must comply with all EHS policies and procedures

Qualifications / Technical Skills

  • Literate and numerate
  • Financial and commercial awareness
  • Customer relationship management
  • Problem solving
  • Influencing
  • Negotiation
  • Team working

Experience and Knowledge

  • Knowledge of building materials and pricing
  • Digital sales tools and systems
  • Telephony sales skills
  • Account management
  • Development and execution of sales plans and campaigns
  • Crossfunctional working

Salary:
£27,000.00-£30,000.00 per year


Benefits:


  • Employee discount

Schedule:

  • Day shift

Supplemental pay types:

  • Bonus scheme

Experience:

Building Materials Handling: 1 year (required)

  • Construction sales: 1 year (required)

Work Location:
In person
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