Customer Service Advisor - Bristol, United Kingdom - Wessex Garages
Description
Online Navigator - Customer Service Advisor
We are delighted to be recruiting for new colleagues to join our online sales department for our exciting next phase of growth in the online car sales market.
Main duties of the role include:
- Responding to online and inbound telephone leads, using a consultative approach to guide prospects to an appointment.
- Information gathering on a customer's requirements and processing into a sales tracking platform
- Delivering maximum customer service and uphold our commitment to delivering a great customer experience during their sales journey
- Driving appointments for our sales teams from inbound enquiries
Experience and skills:
- A tenacious attitude and the drive to succeed within a fastpaced environment
- A high level of 'will and want' for a successful sales career
- Sales experience advantageous but not essential
Required attributes:
- Ambitious selfstarter, driven to succeed
- Flexible working hours to work within our weekly shift pattern, including weekends.
- Excellent interpersonal and communication skills
- Great telephony skills
- Professional standard of presentation at all times
- Administration skills organised and accurate
- Ability to meet deadlines and work comfortably under pressure
- You must work well with all peers and be a team player
- You should be selfmotivated and driven
ONLY CV'S WITH A COVERING LETTER WILL BE CONSIDERED
Work Remotely
- No
Job Types:
Full-time, Permanent
Salary:
£24,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
Work Location:
In person
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