Sleep Centre Receptionist - London, United Kingdom - Imperial College Healthcare NHS Trust

Tom O´Connor

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Description
An exciting opportunity has arisen for the Respiratory Physiology department at Charing Cross Hospital. We are looking for an enthusiastic, dedicated and proactive team player to join our team as sleep centre receptionist.

The successful applicant will provide administration support to the sleep centre at Charing Cross Hospital.

The primary function is to maintain patients' diagnostic pathways via booking complex and non-complex sleep studies, reviewing appointment outcomes and care plan progress.

The role involves ensuring next steps relating to planned administrative and clinical actions are in place and communicated to patients, and to help the department achieve compliance with RTT and DM01 targets.


We are looking for a friendly, approachable and highly motivated individual who will perform their role in a calm and professional manner, communicating effectively with patients and hospital staff, dedicated to delivering an excellent experience for the patient, comfortable working in a dynamic and fast paced environment.

This is a busy and demanding role which requires a proactive and confident person, with strong communication skills.


Responsible for booking, changing and cancelling patient appointments for the unit; ensuring that all access and booking standards are met in regards to patient appointments, input and maintain information on local or central database for patients admitted, transferred or discharged from the ward; maintain medical records and patient documentation; responsible for undertaking clerical and reception duties for the unit.


At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.

Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.

Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.


The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

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