Content Coordinator - London, United Kingdom - Burberry

Burberry

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At Burberry, we believe creativity opens spaces.

Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE:

RESPONSIBILITIES:

Collaboration & Stakeholder management

Work with marketing, merchandising, legal, customer service, design, copy, translation and product teams to build, test and publish landing, product and customer service & legal pages
Support Digital Commerce Content Manager in daytoday BAU (business as usual), adhoc requests, communication regarding brief status, troubleshooting of the site and brief related queries
Able to take the lead, confidentially communicate & present 360 updates to stakeholders across the business
Use multiple CMS systems to build pages, configure components, banners and help execute them to global and regional markets on the website and app
Support in the implementation of monogrammed product, and Support on Trade readiness (setup of private sale, reactive updates, category and catalogue management)
Main point of contact for site experience, readiness and troubleshooting, provide technical support for merchandising, marketing and webdeveloper operations, as well as assisting with project scope, planning and capabilities
Collaborate with SEO to ensure content is optimised and best practices are continually met

Testing

Publishing and UAT support across multiple testing and production environments
Work in partnership with product streams to define content management requirements for new projects/initiatives
Provide requirements, UAT and deployment for back end and frontend CMS, and Aligning & testing design expectations with development capabilities

PERSONAL PROFILE:

Technical mindset and excellent computer literacy.
Minimum 2 years' experience in an ecommerce, operations or digital role, with Content Management system experience
Acute attention to detail.
Excellent written & verbal communication, listening and organisational skills.
Strong logic and problemsolving ability.
Highly collaborative amongst a wide range of different teams able to build relationships and manage expectations to a high standard across the business
Able to thrive and keep calm in a highpressure environment whilst managing multiple deadlines and simultaneous projects
Second language is beneficial but not mandatory