Mortgage Servicing Specialist - Kings Hill, United Kingdom - James Frank Associates
Description
Our client, a leading business in the Financial Services industry is seeking a Mortgage Servicing Specialist to join their team on a full-time, permanent basis.
Due to growth our client is looking to add a Mortgage Servicing Specialist to their team, where you will be required to play a pivotal part in the team servicing customer loans, working closely with the servicing team to ensure the seamless management of loans.
This is the ideal role for someone looking for the next step in their career, and someone with previous experience in the Mortgage / Lending sector.
Key Responsibilities:
- Supporting the Servicing team and Technical Manager with daily operations
- Provide timely, accurate and appropriate responses to telephone calls, enquiries and any other correspondence or queries
- Build working relationships with all third parties, including servicers, solicitors, valuers and auctioneers
- Input, update and maintain internal systems with a high level of accuracy and attention to detail
- Manage complex loan and mortgage enquiries
- Auditing and daily management of missed payments and arrears
- Assist with reporting, data handling and general administration within the Servicing team
Key Experience:
- Strong understanding of processes, procedures and regulatory guidelines
- Ability to analyse and provide solutions
- Excellent verbal and written communication skills
- Good decision making, with the ability to use your initiative in pressured situations
This is an excellent opportunity for someone with Mortgage / Lending experience to join a thriving business who are leaders in their field, in a new role within the organization where you will be given autonomy and the opportunity to working at high level with teams across the business.
Job Types:
Full-time, Permanent
Salary:
£30,000.00-£35,000.00 per year
Benefits:
- Company pension
- Free parking
Schedule:
- Monday to Friday
Work Location:
In person
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