Customer Advisor - Coventry, United Kingdom - Simon Lincoln Recruitment Solutions Ltd
Description
Role:
Customer Advisor
Hours of Work - Cover 9am - 5pm
Dates - Monday 27th November - ongoing
Customer Advisor Duties
- As a Cusomer Advisor you will be based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
- To assist on open days and carry out viewings.
- To follow the complaints procedures and to receive, log and attempt to resolve complaints received from customers with a view to the continuous improvement of our services.
- To comply with Health and Safety working practice and to provide information to visitors and subcontractors
- To respond to emergencies, both during and out of working hours, in a professional and diligent manner.
- To provide administration assistance to the Property Manager
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